The Art of Dealing with People

The Training Unit conducted a training course entitled “The Art of Dealing with People”
Goals of the course:
- Introducing the concept of change
- Explaining the causes of change
- Highlighting the steps for change
- Demonstrating how to deal with change
Descriptions of the course:
- What is ‘change’
- Causes of change
- Strategies of change
- Characteristics of change
- Basic rules for change
- Power of change
- Steps for change
- How to deal with change
- Obstacles