- To develop the working procedures of the unit constantly and design the used forms- To promote the culture of quality in the unit- To provide assistance and facilitation to the working teams assigned for quality application- To collect data and information about the quality activities in the unit- To write periodical reports about the performance and the beneficiary satisfaction in every activity of the unit- To identify the weakness, strength, opportunities and challenges in the administrative system- To review and evaluate the work of the unit departments